FAQ

Q: Are the dates I have selected available? Yes, only dates that are available for selection will be displayed during the reservation process.

Q: How far in advance can we make a booking? Online bookings can be made three months in advance.

Q: How can I review and/or modify my reservation before it has been submitted? You can select "Modify Booking" to review or modify your reservation prior to submitting your reservation online.

Q: Will I receive a confirmation of my reservation? Yes, an email confirmation will be sent to the email address you have provided within 24 hours after you have made your reservation and submitted credit card details.

Q: How can I cancel or amend my booking? Reservation amendments and cancellations can be made via the link in the reservation email. Carousel reserves the right to charge a no show charge of 50%.

Q: Can I book a specific table at the restaurant? We reserve the right to assign seats. All requests are subject to availability.

Q: I'm making a reservation for a big group. How do I go about doing this? Group bookings are allowed for a maximum of 5 persons.

Q: Can my company apply for corporate rates with Carousel? Corporate rates are not available at Carousel. Alternatively, you may refer to the ongoing promotions and credit card promotions we have.